In July 2025, many families across Pakistan have reported their Benazir Income Support Programme (BISP) accounts being blocked due to various reasons. These blocks are usually temporary but can cause serious problems for families who depend on the Rs. 13,500 quarterly installment.
If your account is blocked, don’t panic. This guide will help you understand the reasons, solutions, and step-by-step process to reopen your BISP account quickly so you can continue receiving your payments.
Why Are BISP Accounts Blocked?
BISP accounts can be blocked for several reasons, including:
Expired or Invalid CNIC – Your CNIC is not updated in NADRA.
NSER Data Issues – Outdated household data or errors in the National Socio-Economic Registry.
High PMT Score – Your Proxy Means Test score has crossed the eligibility limit.
Technical Errors – Problems during biometric verification or at the payment center.
Unverified Beneficiary – Failure to complete verification when requested by BISP teams.
Understanding the reason helps you solve the issue faster.
Step-by-Step Guide to Reopen Your BISP Blocked Account
1. Check Your Account Status
Send your 13-digit CNIC to 8171.
You will get a reply about whether your account is blocked, active, or pending.
2. Visit Your Nearest BISP Tehsil Office
Carry your original CNIC and children’s B-Forms (if applicable).
Request the staff to check why your account was blocked.
3. Update Your NSER Data
If your income, family size, or address has changed, fill out the updated NSER survey.
Be honest—providing incorrect information can permanently disqualify you.
4. Verify Your CNIC and Biometric
Go to NADRA to update your CNIC and fingerprints if there are errors.
Re-verify your thumb impression at the BISP center or HBL Konnect shop.
5. Submit a Complaint (If Required)
If the block is due to technical issues, submit a complaint at the help desk or via the official BISP WhatsApp numbers for your province.
You can also call 0800-26477 for assistance.
6. Wait for Confirmation SMS
After completing the process, BISP will send you an SMS confirming your account is active again.
Payments will be credited in the next cycle, or you can collect them from ATMs and Konnect shops.
Tips to Avoid Future Account Blocks
Always keep your CNIC updated.
Complete surveys and verification calls when requested by BISP.
Avoid providing false information during surveys.
Regularly check your payment and eligibility status via 8171 SMS or BISP portal.
Conclusion
Reopening a blocked BISP account in August 2025 is a simple process if you follow the right steps. Visit your nearest BISP office, update your data, verify your CNIC, and stay in touch with official helplines. Within a few days, your account can be reactivated so you can receive your Rs. 13,500 installment without further delays.
Always deal only with official BISP staff and channels to avoid fraud and ensure you never miss your rightful payment.